Privacy Policy – TopScore AP

Last updated: 2025-01-01

TopScore AP (“we”, “us”, or “our”) operates the website http://topscoreap.com (the “Site”). This page informs you of our policies regarding the collection, use, and disclosure of personal information when you use our Site and the choices you have associated with that data. This Privacy Policy applies only to information collected through our Site and services related to AP course reservations, educational content, and user accounts.

By registering for an account, reserving a course, or otherwise using the Site, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions.

1. Information We Collect

We collect several types of information to provide and improve our service to you:

  • Registration and Account Information: When you create an account or reserve a course, we ask for your full name, email address, phone number (for SMS notifications), billing address, and payment information (processed by our third-party payment gateway).
  • Course Participation Data: Enrollment records, progress, quiz results, and communications with instructors.
  • Usage and Device Data: IP address, browser type, operating system, referring URLs, pages visited, and access times. We also collect your browser user agent string to help with security and spam detection.
  • Comments and Feedback: If you leave comments on our blog or course discussion sections, we collect the data shown in the comments form, your IP address, and browser user agent to help spam detection. An anonymized hash of your email may be provided to the Gravatar service to check if you are using it. The Gravatar privacy policy is available at https://automattic.com/privacy/. After approval of your comment, your profile picture (if you have a Gravatar) is visible to the public.
  • SMS Consent Data: Your phone number and consent record for receiving educational SMS messages. You can opt out at any time by replying STOP.

2. How We Use Your Information

We use the collected information for the following purposes:

  • To process course reservations, payments, and confirmations.
  • To send you SMS and email notifications regarding course schedules, reminders, cancellations, and other service-related messages (as consented in our Terms).
  • To provide customer support and respond to your inquiries.
  • To improve our website, courses, and user experience.
  • To prevent fraud, unauthorized access, and ensure the security of our Site.
  • To comply with legal obligations under U.S. federal and North Carolina state laws.

3. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience. You can control cookies through your browser settings.

  • Comment cookies: If you leave a comment, you may opt-in to saving your name, email, and website in cookies for one year for convenience.
  • Login cookies: When you log in, we set cookies to save your login information and screen display choices. Login cookies last for two days; screen options cookies last for one year. If you select “Remember Me”, your login persists for two weeks. Logging out removes login cookies.
  • Session cookies: A temporary cookie is set on the login page to check if your browser accepts cookies. It contains no personal data and is discarded when you close your browser.
  • Course and cart cookies: When you reserve a course or add items to your cart, we may set cookies to remember your selections.

4. Embedded Content from Other Websites

Articles or course pages on this Site may include embedded content (e.g., videos, images, articles, etc.). Embedded content from other websites behaves exactly as if you visited the other website. Those websites may collect data about you, use their own cookies, embed third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction if you have an account and are logged in to that website. We are not responsible for the privacy practices of external sites.

5. How We Share Your Data

We do not sell your personal information. We may share your data only in the following limited circumstances:

  • Service Providers: We use third-party companies to facilitate our service (e.g., payment processors like Stripe or PayPal, SMS delivery platforms, email services, and analytics providers like Google Analytics). These parties have access to your personal information only to perform tasks on our behalf and are obligated not to disclose or use it for any other purpose.
  • Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
  • Business Transfers: In the event of a merger, acquisition, or asset sale, your personal information may be transferred. We will provide notice before your data is transferred and becomes subject to a different privacy policy.
  • Password reset: If you request a password reset, your IP address will be included in the reset email sent to you.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy. Specifically:

  • Comments and their metadata are retained indefinitely to automatically approve follow-up comments.
  • For users that register on our Site, we store the personal information provided in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
  • Course enrollment and payment records are retained for at least seven (7) years for tax, audit, and legal compliance under U.S. laws.
  • SMS consent records are retained until you opt out or delete your account.

7. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal data:

  • Access and Portability: You can request a copy of the personal data we hold about you, including any data you provided, in a structured, machine-readable format.
  • Correction and Deletion: You may ask us to correct inaccurate information or delete your personal data, except where we are required to retain it for administrative, legal, or security purposes.
  • Opt‑out of SMS: You may opt out of receiving promotional or educational SMS by replying STOP to any message. Service-related messages (e.g., urgent course cancellations) may still be sent if permitted by law.
  • Opt‑out of Cookies: Most browsers allow you to refuse cookies or alert you when cookies are being sent. However, disabling cookies may affect some functionality of the Site.

To exercise any of these rights, please contact us at support@topscoreap.com. We will respond within 30 days.

8. Children’s Privacy (COPPA Compliance)

Our Site is not intended for children under 13 years of age. We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you believe your child under 13 has provided us with personal information, please contact us. If we become aware that we have collected personal information from a child under 13 without verification of parental consent, we will take steps to remove that information and terminate the child’s account.

9. California Privacy Rights (CCPA)

If you are a California resident, you have the right to request disclosure of the categories and specific pieces of personal information we have collected, the sources of that information, the business purpose for collecting it, and the third parties with whom it is shared. You also have the right to request deletion of your personal information (subject to exceptions) and not to be discriminated against for exercising your privacy rights. To make a request, please email us at support@topscoreap.com.

10. Security of Your Data

We use commercially reasonable physical, electronic, and procedural safeguards to protect your personal information. However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee its absolute security.

11. International Users

Our servers and operations are located in the United States. If you access our Site from outside the U.S., please be aware that your information may be transferred to, stored, and processed in the U.S., where data protection laws may differ from those in your jurisdiction. By using our Site, you consent to this transfer.

12. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last updated” date. You are advised to review this Privacy Policy periodically for any changes. Changes become effective when they are posted on this page.

13. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: